We had a customer came in the shop the other day,and wanted to exchange an aquamax pump that was not big enough for the job for the larger model. When we politely refused he became very irate, he hadn't even bought the pump from us he had purchased it elsewhere online.
He thought because we are an authorised oasa stockist and to save him some money not having to returning the pump back to its original point of purchase we should be able to exchange this for hum.
I will try this next time with my cornflakes i bought from asda,when i take them back to sainsbury's because they are closer,what do you think?
regards Teesside Koi Paul
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