well all,
december is upon us,blink and it will be christmas,as usual
i am fully organised,got new pin numbers for my debit card,just
need to find my wallet,now when did i use it last!thats it,LAST
christmas,looks like i will be using the wifes again.
if you have been in the shop in the last couple of weeks,you
will see by the mess that the store revamp is in full swing,and to
make matters more interesting the 9 ft aquarium arrived today
and as usual the donkey work was left to the staff,never a
customer about when there is any lifting to do,so we are hoping
to have it up and running next week,
also of interest our new tropical shipment has arrived and should
be ready for sale on saturday,
thank you all for your support in these difficult times,
kind regards
paul
teesside koi and aquatics
Thursday, 1 December 2011
Sunday, 13 November 2011
received a compliment
hi all,
had a customer in the shop today,and he was
full of praise,i see paul has started the revamp
jeanette,yes she replied he was here all night and
did not get in until 6am,anyway how did you know
it was paul,Oh that was easy he said,i just looked
at the mess then walked away laughing,[he clearly
knows me well then]
regards paul
yes the facelift has started
had a customer in the shop today,and he was
full of praise,i see paul has started the revamp
jeanette,yes she replied he was here all night and
did not get in until 6am,anyway how did you know
it was paul,Oh that was easy he said,i just looked
at the mess then walked away laughing,[he clearly
knows me well then]
regards paul
yes the facelift has started
Sunday, 6 November 2011
received a thank you
hello all,
for the second time in our twelve year history,we have
received a thank you from a new customer who complimented
us on the quality of the conditions we keep our fish in,it is nice
to receive this from a complete stranger,we have in the past been
criticised for having one dirty tank,it does not matter that the other
150 are spotless,its a bit like the program the other night on the
holiday critics,they are happy to nit-pick but not compliment on
the better aspects of any business,this is one of the reasons the
koi industry is on its knees,to many critics who will always voice
there opinion,whilst the true hobbyists will never criticise the critic
despite them disagreeing with the remarks,
lets hope the worm turns this year and the true fish keepers unite
and bring the critics to task,because many of us now think we might
as well go Internet only and then you do not have to worry about
peoples remarks,that starts the death bells ringing on our hobby
because then where do we go to view our fish and ask our advice
regards paul
teesside koi
for the second time in our twelve year history,we have
received a thank you from a new customer who complimented
us on the quality of the conditions we keep our fish in,it is nice
to receive this from a complete stranger,we have in the past been
criticised for having one dirty tank,it does not matter that the other
150 are spotless,its a bit like the program the other night on the
holiday critics,they are happy to nit-pick but not compliment on
the better aspects of any business,this is one of the reasons the
koi industry is on its knees,to many critics who will always voice
there opinion,whilst the true hobbyists will never criticise the critic
despite them disagreeing with the remarks,
lets hope the worm turns this year and the true fish keepers unite
and bring the critics to task,because many of us now think we might
as well go Internet only and then you do not have to worry about
peoples remarks,that starts the death bells ringing on our hobby
because then where do we go to view our fish and ask our advice
regards paul
teesside koi
Sunday, 30 October 2011
expensive fish
hello all,
just pondering through some old chat sites
and thought i would respond to some of the
remarks left by fish keepers,as everyone in this
business knows,you will never please everyone
so the two negative remarks i have found i will
not respond to,however the biggest gripe you
seem to have[or some people have]is the cost of
Japanese fish,the actual cost of these has doubled
in the last few years and it is not down to the
breeders like ourselves they have no control over
the value of the pound,5yrs ago we where getting
220 to the pound,now we are getting 120 to the
pound,and as freight is paid in yen you can see
where the cost is.
one of the remarks from our survey is why don't
we do Israeli koi,like we used to,well the answer
is for next year we will bring some in,it is fair to say
when we used to bring them in they where very
nice fish for the money,so due to request we will
try and see if the demand is there,yes due to exch
values and shipping costs they will be a lot cheaper
but as we will not buy lower quality fish we cannot
say what the cost difference will be so watch this
space,
we are also bringing into play a limited amount of
pet supplies into the store[again due to results of the
survey]so if there is anything in particular you would
like please ask,
as winter is well and truly around the corner lets
see if next year we can bring some common sense
back into koi keeping,and lets buy fish because we
like them and not because the so called experts say
that is the style or pattern you should be buying,
hope to be a bit more regular with the blog from now
on but there again i never seem to have much time,
that freight train called life just seems to get faster and
faster,and i blink and 3 weeks has passed,
regards to you all,
paul teesside koi
just pondering through some old chat sites
and thought i would respond to some of the
remarks left by fish keepers,as everyone in this
business knows,you will never please everyone
so the two negative remarks i have found i will
not respond to,however the biggest gripe you
seem to have[or some people have]is the cost of
Japanese fish,the actual cost of these has doubled
in the last few years and it is not down to the
breeders like ourselves they have no control over
the value of the pound,5yrs ago we where getting
220 to the pound,now we are getting 120 to the
pound,and as freight is paid in yen you can see
where the cost is.
one of the remarks from our survey is why don't
we do Israeli koi,like we used to,well the answer
is for next year we will bring some in,it is fair to say
when we used to bring them in they where very
nice fish for the money,so due to request we will
try and see if the demand is there,yes due to exch
values and shipping costs they will be a lot cheaper
but as we will not buy lower quality fish we cannot
say what the cost difference will be so watch this
space,
we are also bringing into play a limited amount of
pet supplies into the store[again due to results of the
survey]so if there is anything in particular you would
like please ask,
as winter is well and truly around the corner lets
see if next year we can bring some common sense
back into koi keeping,and lets buy fish because we
like them and not because the so called experts say
that is the style or pattern you should be buying,
hope to be a bit more regular with the blog from now
on but there again i never seem to have much time,
that freight train called life just seems to get faster and
faster,and i blink and 3 weeks has passed,
regards to you all,
paul teesside koi
Saturday, 22 October 2011
is that it
hi all,
it looks as if our summer is well and truly over,
with the first heavy frosts on us it can only get
colder,dare i say hopefully next year is better
mind didnt i say that last year,well lets hope the
winter is not as cold or long like the last one,we
like most of you in the northeast did not seem to
get our ponds past the upper 60s but the plus side
is our fish have seemed to put on a lot of body
weight so i suppose they are ready for the winter,
if you have not cleaned your filter systems out yet
it might be prudent to do it know,it might be our
last chance before the weather gets to bad,and if
you have covers best get them on now,we are
about to give the shop a facelift so if you do call in
and see the organised chaos please be patient,it
will be worth it,we need to create more space and
i do not want to reduce the number of koi ponds we
have,so need to utilise the space more effectivly,
good luck and look forward to seeing you all
through the winter for a chat,
kind regards
teesside koi
it looks as if our summer is well and truly over,
with the first heavy frosts on us it can only get
colder,dare i say hopefully next year is better
mind didnt i say that last year,well lets hope the
winter is not as cold or long like the last one,we
like most of you in the northeast did not seem to
get our ponds past the upper 60s but the plus side
is our fish have seemed to put on a lot of body
weight so i suppose they are ready for the winter,
if you have not cleaned your filter systems out yet
it might be prudent to do it know,it might be our
last chance before the weather gets to bad,and if
you have covers best get them on now,we are
about to give the shop a facelift so if you do call in
and see the organised chaos please be patient,it
will be worth it,we need to create more space and
i do not want to reduce the number of koi ponds we
have,so need to utilise the space more effectivly,
good luck and look forward to seeing you all
through the winter for a chat,
kind regards
teesside koi
Thursday, 6 October 2011
oh dear the pro has spoken
well well well!the pro has spoken once again
and pointed the finger at the wrong person again,
I no longer need the tablets because i get the
injection every six months and i get at least three
reminders before my doctor collars me in the shop
so i cant forget the injection,so my memory is like
it was ten yrs ago,and the wobbly hand shaking
had nothing to do with me they belonged to the
son who is half my age so its about time he got his
facts right,i would have wrote this blog sooner but
when i went to the trade show i left my laptop at
home so this was the earliest i could respond
and while i am on, up to now the results for the
poll are no 1 is pet supplies and no 2 is marines
but trailing in the distance is reptiles,so please keep
the feedback coming,
regards paul
teesside koi
and pointed the finger at the wrong person again,
I no longer need the tablets because i get the
injection every six months and i get at least three
reminders before my doctor collars me in the shop
so i cant forget the injection,so my memory is like
it was ten yrs ago,and the wobbly hand shaking
had nothing to do with me they belonged to the
son who is half my age so its about time he got his
facts right,i would have wrote this blog sooner but
when i went to the trade show i left my laptop at
home so this was the earliest i could respond
and while i am on, up to now the results for the
poll are no 1 is pet supplies and no 2 is marines
but trailing in the distance is reptiles,so please keep
the feedback coming,
regards paul
teesside koi
Tuesday, 27 September 2011
These old folk
O dear it really is a tell tale sign of old age when you start to moan and point the finger at other people for your own mistakes not to mention the terrible hand control of the video footage which looked like it had been shot during an earthquake. It's ok paul i will bring your medicine round later.
Monday, 26 September 2011
that web developer again
hello again,
as most of you already know how i abound with
technical know how,and there are few people that can
keep up with my fantastic computer abilities i was surprised
to find that neil[our technical expert ]once again cannot keep
up with the pace of our website progress.
he has for some time asked us to forward some videos of
our fish to him,so at a great deal of my valuable time,i put
the videos on a memory stick for him and got the son to
drop it off at the house for him,as this is much quicker than
emailing them over to him and i felt that the 4500 emails
would take him some time to sift through,i then get an email
saying that the file numbers did not match the files i put on the
memory stick,so i sent him a copy of the encyclopedia of
tropical fish over making it clear that the 2500 page book
covered all the fish varieties we sent to him and he could
easily identify all the types and can put them on u tube and
facebook,that should stop him putting obstickles in the way
again,
regards paul
teesside koi
as most of you already know how i abound with
technical know how,and there are few people that can
keep up with my fantastic computer abilities i was surprised
to find that neil[our technical expert ]once again cannot keep
up with the pace of our website progress.
he has for some time asked us to forward some videos of
our fish to him,so at a great deal of my valuable time,i put
the videos on a memory stick for him and got the son to
drop it off at the house for him,as this is much quicker than
emailing them over to him and i felt that the 4500 emails
would take him some time to sift through,i then get an email
saying that the file numbers did not match the files i put on the
memory stick,so i sent him a copy of the encyclopedia of
tropical fish over making it clear that the 2500 page book
covered all the fish varieties we sent to him and he could
easily identify all the types and can put them on u tube and
facebook,that should stop him putting obstickles in the way
again,
regards paul
teesside koi
results of 2nd week survey
hi all,
sorry about delay in publishing results
of 2nd weeks survey,here they are.
no of forms returned-49
no of votes
reptiles 9
pet supplies 25
marines 14
please keep them coming,we are about to
start our store revamp and your feedback
is important,so please voice your views
regards paul
teessidekoi
sorry about delay in publishing results
of 2nd weeks survey,here they are.
no of forms returned-49
no of votes
reptiles 9
pet supplies 25
marines 14
please keep them coming,we are about to
start our store revamp and your feedback
is important,so please voice your views
regards paul
teessidekoi
Tuesday, 13 September 2011
new tropical fish and aquatic turtle shipment
hello all,
just to let you know our next tropical fish arrivals are on wed,this includes our first shipment of aquatic turtles because of the number of people requesting them,the results of our instore survey have just been completed for the first week and here are the results,
no of returned forms 45
no of votes for marines 23
no of votes for reptiles 11
no of votes for pet supplies 45
so up to now the vote seems to be for pet dry goods,we will run this survey for 4 weeks and will take action on the winning votes in the store upgrade which we hope to start in october and hopefully be completed in time for the new year,
regards teesside koi
just to let you know our next tropical fish arrivals are on wed,this includes our first shipment of aquatic turtles because of the number of people requesting them,the results of our instore survey have just been completed for the first week and here are the results,
no of returned forms 45
no of votes for marines 23
no of votes for reptiles 11
no of votes for pet supplies 45
so up to now the vote seems to be for pet dry goods,we will run this survey for 4 weeks and will take action on the winning votes in the store upgrade which we hope to start in october and hopefully be completed in time for the new year,
regards teesside koi
Monday, 5 September 2011
instore survey
hi all,
just to let you know the instore survey was started today and the feedback is very good,with most customers taking the time to give us the feedback we require,this will help us with the long overdue store revamp which we will be starting very shortly,we will update the responses we receive on a weekly basis
regards teesside koi
just to let you know the instore survey was started today and the feedback is very good,with most customers taking the time to give us the feedback we require,this will help us with the long overdue store revamp which we will be starting very shortly,we will update the responses we receive on a weekly basis
regards teesside koi
Sunday, 4 September 2011
tropical fish link and instore survey
hello all,
i won't mention the weather,but I will let you know that we have now introduced an in shop survey because we want your feedback on what you want us to stock because your opinion counts.
To show we listen and as we get quiet a few emails asking about our tropical fish selection we have created a Tropical Fish price list. You can find this list by clicking on the link below
Show Me Teesside Koi's Tropical Fish
i won't mention the weather,but I will let you know that we have now introduced an in shop survey because we want your feedback on what you want us to stock because your opinion counts.
To show we listen and as we get quiet a few emails asking about our tropical fish selection we have created a Tropical Fish price list. You can find this list by clicking on the link below
Show Me Teesside Koi's Tropical Fish
Saturday, 27 August 2011
yell.com fails to deliver
We have just found out the yell.com phone no for the shop has been out of commision for a number of weeks,thank you to the customers who made us aware of this. We have contacted yell and the problem put right, needless to say we will not use there phone count service again. We had noticed we had a substantial drop in phone calls but put this down to our beautiful summer which once again has delivered us plenty of water as usual all we can do is appologise to those of you who could not get in touch and assure you it will not happen again.
Before i sign off we are open bank holiday monday.
Regards TeessideKoi
Before i sign off we are open bank holiday monday.
Regards TeessideKoi
Thursday, 25 August 2011
new tropical shipment
hello all,
as usual our weather has thrown more surprises at us,just when you think there cannot be any more
rain up there,
so to brighten things up just a short note to let you know our latest shipment of tropical fish have arrived
and will be ready for sale on sat 27th after they have recieved there treatments and had time to rest after
there long trip.
regards TeessideKoi
as usual our weather has thrown more surprises at us,just when you think there cannot be any more
rain up there,
so to brighten things up just a short note to let you know our latest shipment of tropical fish have arrived
and will be ready for sale on sat 27th after they have recieved there treatments and had time to rest after
there long trip.
regards TeessideKoi
Monday, 22 August 2011
Monday, 15 August 2011
north east koi club show
Hello all,
due to my organising skills,once again i forgot to pencil in the koi show at the federation brewery over
the weekend,we usually get a couple of people in the shop who have just returned from it,but this year for
some reason we did not get it,so was wondering how it went,anybody reading this been over the weekend
would like to hear about it,i know it will appear on there web site but it usually takes a bit of time and can be
a little sparse on info,so any info please
regards paul
due to my organising skills,once again i forgot to pencil in the koi show at the federation brewery over
the weekend,we usually get a couple of people in the shop who have just returned from it,but this year for
some reason we did not get it,so was wondering how it went,anybody reading this been over the weekend
would like to hear about it,i know it will appear on there web site but it usually takes a bit of time and can be
a little sparse on info,so any info please
regards paul
true value aquatics
hello all,
we have often said,that if you buy your products from the man in the garage then you only have yourself to
blame when the retail industry that gives you the ability to look and compare with your own hands and eyes
does not exist anymore,we at teesside koi have dispite the economic times tried to ensure that you the customer has still got probably the largest selection of koi and tropical fish plus one of the largest dry goods
selections in the north east,
however we had a customer in the shop yesterday who was looking for an aquatics outlet on the estate,as we have recieved returns in the past for them it was easy to take the customer to the front door and point him in the direction of the post office,yes you guessed it the post code he was given was their post office box no which just happens to be on the trading est in which our unit is located,if you go on there site and look in there terms and conditions you will see there official address is a house in billingham,we have always took a neutral attitude to other businesses that trade this way but the customer had claimed he had been told by them we had burned down and where no longer trading,
he was very surprised to find not only are we fit and well but stacked from floor to ceiling with stock,as we tell all our customers as long as you use us we will look after you and 99% of our customers are happy with our service,and we have no reason to change the way we are,after nearly 8 yrs on this est the only thing we need to ask is shall we expand into reptile and pet supplies as we have 3000 sq ft above our heads that isnt
being used,[your thoughts please]
regards paul
we have often said,that if you buy your products from the man in the garage then you only have yourself to
blame when the retail industry that gives you the ability to look and compare with your own hands and eyes
does not exist anymore,we at teesside koi have dispite the economic times tried to ensure that you the customer has still got probably the largest selection of koi and tropical fish plus one of the largest dry goods
selections in the north east,
however we had a customer in the shop yesterday who was looking for an aquatics outlet on the estate,as we have recieved returns in the past for them it was easy to take the customer to the front door and point him in the direction of the post office,yes you guessed it the post code he was given was their post office box no which just happens to be on the trading est in which our unit is located,if you go on there site and look in there terms and conditions you will see there official address is a house in billingham,we have always took a neutral attitude to other businesses that trade this way but the customer had claimed he had been told by them we had burned down and where no longer trading,
he was very surprised to find not only are we fit and well but stacked from floor to ceiling with stock,as we tell all our customers as long as you use us we will look after you and 99% of our customers are happy with our service,and we have no reason to change the way we are,after nearly 8 yrs on this est the only thing we need to ask is shall we expand into reptile and pet supplies as we have 3000 sq ft above our heads that isnt
being used,[your thoughts please]
regards paul
Sunday, 14 August 2011
25% off koi sale 2011
Hello all,
I dont know about you but we are all now sick of this years weather,so to brighten things up we have
decided to start our sale early,this will hopefully clear a number of our ponds ready for a full store revamp
which will take place over the winter months,
we have long since realised that some of our units are not the best viewing areas for our customers and do the koi no justice,that coupled with them looking a bit weathered we have decided to revamp fully for the 2012 season [note we did not use the word summer there]lol,
so be quick we still have some nice tosia and nissia with good potential to grow on at bargain prices which are unikely to be bettered for the quality and price with 25% off all koi
regards paul
I dont know about you but we are all now sick of this years weather,so to brighten things up we have
decided to start our sale early,this will hopefully clear a number of our ponds ready for a full store revamp
which will take place over the winter months,
we have long since realised that some of our units are not the best viewing areas for our customers and do the koi no justice,that coupled with them looking a bit weathered we have decided to revamp fully for the 2012 season [note we did not use the word summer there]lol,
so be quick we still have some nice tosia and nissia with good potential to grow on at bargain prices which are unikely to be bettered for the quality and price with 25% off all koi
regards paul
Sunday, 31 July 2011
what goes in must come out
hi all,
we all get mental blocks sometimes,but it is astounding how many people come to us ranting and raving that the good filter we sold them keeps overflowing,we don't seem to be able to tell them enough
that if you reduce the 2 2" outlets on the economy boxes to a single 11/2" flexi outlet the box will overflow unless you govern the pump down,time and time again we explain this to them,but they always
come back and claim that nobody explained that to them,do we have to start giving a 40 page book to
every customer about what you can and cannot achieve with there water flows,what do you think,answers please,
regards paul
we all get mental blocks sometimes,but it is astounding how many people come to us ranting and raving that the good filter we sold them keeps overflowing,we don't seem to be able to tell them enough
that if you reduce the 2 2" outlets on the economy boxes to a single 11/2" flexi outlet the box will overflow unless you govern the pump down,time and time again we explain this to them,but they always
come back and claim that nobody explained that to them,do we have to start giving a 40 page book to
every customer about what you can and cannot achieve with there water flows,what do you think,answers please,
regards paul
Sunday, 24 July 2011
the cheek of it all
hi all,
thought i would share this conversation with you,I was talking to a customer the other day and he explained that although he had been keeping fish for about 2 yrs ,he had decided to buy some koi off ebay and he knew the risks of buying from unknown sources so he was wondering if we would quaranteen these fish for him for a couple of weeks just to be on the safe side as he did not want to set a quaranteen system up and he knew we had ten units which we where going to mothball for a couple of months and it would help us keep our filters going,[no mention of contributing to the running cost because he was doing us a favour].
I cannot print my reply here but i dont think this customer will be coming back in a hurry,and the funny part is non of the staff have ever sold him anything although he has been in to look at the koi on a couple of occasions over the last couple of weeks,what do you think the answer should have been,
regards Teesside Koi Paul
thought i would share this conversation with you,I was talking to a customer the other day and he explained that although he had been keeping fish for about 2 yrs ,he had decided to buy some koi off ebay and he knew the risks of buying from unknown sources so he was wondering if we would quaranteen these fish for him for a couple of weeks just to be on the safe side as he did not want to set a quaranteen system up and he knew we had ten units which we where going to mothball for a couple of months and it would help us keep our filters going,[no mention of contributing to the running cost because he was doing us a favour].
I cannot print my reply here but i dont think this customer will be coming back in a hurry,and the funny part is non of the staff have ever sold him anything although he has been in to look at the koi on a couple of occasions over the last couple of weeks,what do you think the answer should have been,
regards Teesside Koi Paul
Friday, 22 July 2011
Payment Gateway Maintenance
We have just received a maintenance notification from sage pay (our payment gateway) who have just informed us that they are carrying out maintenance on their servers. The update is scheduled for Sunday 24th July between the hours of 2:30 and 5:30 so if you are thinking about buying from Teesside Koi online store then please do so after or before this scheduled update.
Regards
Teesside Koi & Aquatics
Regards
Teesside Koi & Aquatics
Friday, 15 July 2011
one born every day
We had a customer came in the shop the other day,and wanted to exchange an aquamax pump that was not big enough for the job for the larger model. When we politely refused he became very irate, he hadn't even bought the pump from us he had purchased it elsewhere online.
He thought because we are an authorised oasa stockist and to save him some money not having to returning the pump back to its original point of purchase we should be able to exchange this for hum.
I will try this next time with my cornflakes i bought from asda,when i take them back to sainsbury's because they are closer,what do you think?
regards Teesside Koi Paul
He thought because we are an authorised oasa stockist and to save him some money not having to returning the pump back to its original point of purchase we should be able to exchange this for hum.
I will try this next time with my cornflakes i bought from asda,when i take them back to sainsbury's because they are closer,what do you think?
regards Teesside Koi Paul
Wednesday, 6 July 2011
Teesside Koi YouTube Channel
We have launched a new video channel on youtube which at the moment is a little bare of content but we hope to be filling this in the coming weeks. You can find us on you tube by searching for teessidekoi or you can click here
If there is anything in particular you would like to see on our new youtube channel then let us know by emaling us at enquiries@teessidekoi.co.uk
If there is anything in particular you would like to see on our new youtube channel then let us know by emaling us at enquiries@teessidekoi.co.uk
Tuesday, 28 June 2011
koi clubs
Hello all,
Time flies doesn't it,i know sooner think i am doing well with the blogs then i realise 2 weeks have passed and i have not posted anything, we have a number of people been asking about koi clubs in the area as the nearest one is the newcastle one so would be interested to know if there is enough interest in resurecting the old teesside koi club.
Julian used to run the original club and had a massive following sadly it veered from the track and people lost interest in it,but maybe now is the time to restart it. Our hobby is going through massive changes at the moment and now more than ever we need to support each other anyway we can. Please email us your thoughts and we will answer every one we receive so please get them sent in i am sure we will find people interested
regards paul
Time flies doesn't it,i know sooner think i am doing well with the blogs then i realise 2 weeks have passed and i have not posted anything, we have a number of people been asking about koi clubs in the area as the nearest one is the newcastle one so would be interested to know if there is enough interest in resurecting the old teesside koi club.
Julian used to run the original club and had a massive following sadly it veered from the track and people lost interest in it,but maybe now is the time to restart it. Our hobby is going through massive changes at the moment and now more than ever we need to support each other anyway we can. Please email us your thoughts and we will answer every one we receive so please get them sent in i am sure we will find people interested
regards paul
Tuesday, 21 June 2011
Morning People,
A number of updates have been applied to our website within the last few hours which you may be interested in. We've added new special offer categories to both the Pond and Tropical sections of our store where you will find some pretty good bargins. (Check out the Aqua One Aquariums under the Special Offer category in the Tropical section for example).
We've also added more Koi to the store along with a few other products from our ever increasing product range.
O and before we forget we have also slashed the minimum web order value for free delivery its as of now free delivery on all web orders over £50 and dont forget about your discount codes as these will all expire soon.
The forum is the next part of the site to be updated which should happen within the next 24 hours or so. No major changes here just more of a face lift along with an additional feature where the forum will email you if your post has been quoted.
As always your feedback is welcome, you can either email us at feedback@teessidekoi.co.uk or leave your feedback in the forum.
A number of updates have been applied to our website within the last few hours which you may be interested in. We've added new special offer categories to both the Pond and Tropical sections of our store where you will find some pretty good bargins. (Check out the Aqua One Aquariums under the Special Offer category in the Tropical section for example).
We've also added more Koi to the store along with a few other products from our ever increasing product range.
O and before we forget we have also slashed the minimum web order value for free delivery its as of now free delivery on all web orders over £50 and dont forget about your discount codes as these will all expire soon.
The forum is the next part of the site to be updated which should happen within the next 24 hours or so. No major changes here just more of a face lift along with an additional feature where the forum will email you if your post has been quoted.
As always your feedback is welcome, you can either email us at feedback@teessidekoi.co.uk or leave your feedback in the forum.
Sunday, 12 June 2011
hand selected
Hi all,
The hand selected japanese koi are now out of quaranteen and are ready to go. For those of you asking about chiclids a new shipment arrives on wed 15th june,once again please use the feedback options or enquires if you are looking for something different we may be able to help and it costs nothing to ask.
regards paul
The hand selected japanese koi are now out of quaranteen and are ready to go. For those of you asking about chiclids a new shipment arrives on wed 15th june,once again please use the feedback options or enquires if you are looking for something different we may be able to help and it costs nothing to ask.
regards paul
Sunday, 5 June 2011
end of the world
a customer called into the shop the other day and told us that the doom and gloom merchants had
now decided that the end of the world was going to happen in october,my daughter once again
without thinking said,what happens about my holiday will i be able to get my money back if i cant
go on it,needless to say the air turned to laughter once again,you cannot get the staff these days.
regards paul
now decided that the end of the world was going to happen in october,my daughter once again
without thinking said,what happens about my holiday will i be able to get my money back if i cant
go on it,needless to say the air turned to laughter once again,you cannot get the staff these days.
regards paul
Saturday, 4 June 2011
beached whale
hi all,
just thought i would share this conversation i had with my daughter with you,
we where stood in the shop the other day and my daughter said she had taken the
grandchildren down to redcar to show them the whale,i said to her why on earth
do you want to show the kids a dead beached whale,her reply without thinking was
its not a beached whale its a sperm whale,she still does not know why everybody was
rolling about on the floor laughing,we did not have the heart to tell her,
regards paul
just thought i would share this conversation i had with my daughter with you,
we where stood in the shop the other day and my daughter said she had taken the
grandchildren down to redcar to show them the whale,i said to her why on earth
do you want to show the kids a dead beached whale,her reply without thinking was
its not a beached whale its a sperm whale,she still does not know why everybody was
rolling about on the floor laughing,we did not have the heart to tell her,
regards paul
english weather
hello all,
what can i say what happened to our weather,2 weeks ago we where in the middle of summer and
know we seem to be back in winter,spent the day in the shop with my coat on, at least the new hand selected are doing well and the nose rubs on the ochibas and chagois are healing without any help from us so hopefully they will be ready to go as soon as they are out of quaranteen,with some of them already sold we may run out of fish this year because the last shipment is in 2 weeks time so the dillema starts do we buy more or don't we,i think we will just suck this one and see who knows what is going to happen to our weather,
regards paul
what can i say what happened to our weather,2 weeks ago we where in the middle of summer and
know we seem to be back in winter,spent the day in the shop with my coat on, at least the new hand selected are doing well and the nose rubs on the ochibas and chagois are healing without any help from us so hopefully they will be ready to go as soon as they are out of quaranteen,with some of them already sold we may run out of fish this year because the last shipment is in 2 weeks time so the dillema starts do we buy more or don't we,i think we will just suck this one and see who knows what is going to happen to our weather,
regards paul
Monday, 30 May 2011
Have you lost your discount codes?
You may remember in April we issued discount codes to anyone signing up to our mailing list before and on April 30th 2011. We have since had a few customers come into the store to say they had misplaced their discount codes.
If you have lost your discount code then dont worry, all you need to do is email us at enquiries@teessidekoi.co.uk making sure that you include the email address that you used when registering on the mailing list and we will email that address with the discount codes.
Dont forget you can still order online and collect in store using your discount code. These codes are an online offer only and cannot be used in our store.
Any problems please email us.
If you have lost your discount code then dont worry, all you need to do is email us at enquiries@teessidekoi.co.uk making sure that you include the email address that you used when registering on the mailing list and we will email that address with the discount codes.
Dont forget you can still order online and collect in store using your discount code. These codes are an online offer only and cannot be used in our store.
Any problems please email us.
Thursday, 26 May 2011
bank holiday opening hours
hi all,
just to let you know we are open bank holiday monday 10-5,
so if you are bored with the local garden center why not pop in
for a look around and some advice,its still free so it goes to show
somethings in life are still free,
regards paul
just to let you know we are open bank holiday monday 10-5,
so if you are bored with the local garden center why not pop in
for a look around and some advice,its still free so it goes to show
somethings in life are still free,
regards paul
Saturday, 21 May 2011
never trust a tom tom
Evening All,
Just a quick one to let you all know that the hand selected koi are now in store.. Apart from a couple of nose rubs on some of the fish they are all fine so we hope to have them priced in a couple of days.
Dropped some hand selected off for some other dealers on the way back and unfortunatly i got a little lost so they had to wait a little longer than expected, just thought it was prudent to let them get away sharpish so didn't stop and chat,sorry lads it won't happen again. My tom tom needs updating as i found myself on the wrong road a couple of times, annoying when people are waiting for you needless to say the upgrade is now getting done.
regards paul
Just a quick one to let you all know that the hand selected koi are now in store.. Apart from a couple of nose rubs on some of the fish they are all fine so we hope to have them priced in a couple of days.
Dropped some hand selected off for some other dealers on the way back and unfortunatly i got a little lost so they had to wait a little longer than expected, just thought it was prudent to let them get away sharpish so didn't stop and chat,sorry lads it won't happen again. My tom tom needs updating as i found myself on the wrong road a couple of times, annoying when people are waiting for you needless to say the upgrade is now getting done.
regards paul
Monday, 16 May 2011
hand selected
hi all,
just to let you know i will be driving down to heathrow on wed 18th to pick up our hand selected shipment,and to let you know most of them will be quaranteened at the shop as we are pretty well full at our off site facility so it gives you the chance to purchase before they are out of quaranteen [collection only after quaranteen has finished,
regards paul
just to let you know i will be driving down to heathrow on wed 18th to pick up our hand selected shipment,and to let you know most of them will be quaranteened at the shop as we are pretty well full at our off site facility so it gives you the chance to purchase before they are out of quaranteen [collection only after quaranteen has finished,
regards paul
Sunday, 15 May 2011
Collect In Store
A little later than hoped but thought you may all like to know that you can now place an order on our site and collect in store avoiding any delivery charges.
This was implemented as part of the customer feedback, please keep your feedback coming in by emailing us at feedback@teessidekoi.co.uk
This was implemented as part of the customer feedback, please keep your feedback coming in by emailing us at feedback@teessidekoi.co.uk
Saturday, 7 May 2011
Website Development
Due to popular demand we are currently working on a 'collect from store' delivery option. Will keep you all posted on the progress of this. We have setup a new email address so if you have any feedback such as improvements to the site or anything in particular you would like to see on our website then send us an email at feedback@teessidekoi.co.uk
Friday, 6 May 2011
delayed shipment
hi all,just to let you know it is golden week in japan,so we have been told
the hand selected koi will now not be arriving until wed 18th may,so please
be patient we will photograph them [fish]as soon as we can.
regards paul
the hand selected koi will now not be arriving until wed 18th may,so please
be patient we will photograph them [fish]as soon as we can.
regards paul
Monday, 2 May 2011
web site update
hi guys [and girls] just been looking at our web site,and the home page has changed again,
neil is certainly trying to confuse me,customers come into the shop and talk about the home
page and all they get from me is a blank look,mind you that is normal for me if i havent got
my glasses on,its an age thing,as anyone who has reached 21 as many times as i have will
know,its a case of glasses on /glasses off.veryfrustrating when you have always had good
eye site, i have to say although the site is still not as good as mine was,it is looking pretty good,
and as neil has plenty of ideas for the site we should see plenty of changes yet to come,as you
will have noticed we are starting to put the koi back on the site,so once again thank you for
your patience,have a good night,
regards paul
teesside koi
neil is certainly trying to confuse me,customers come into the shop and talk about the home
page and all they get from me is a blank look,mind you that is normal for me if i havent got
my glasses on,its an age thing,as anyone who has reached 21 as many times as i have will
know,its a case of glasses on /glasses off.veryfrustrating when you have always had good
eye site, i have to say although the site is still not as good as mine was,it is looking pretty good,
and as neil has plenty of ideas for the site we should see plenty of changes yet to come,as you
will have noticed we are starting to put the koi back on the site,so once again thank you for
your patience,have a good night,
regards paul
teesside koi
Sunday, 1 May 2011
hand selected japanese koi
hello all,
just a short note to let you all know that this years hand selected koi are arriving at heathrow on 11/5/2011,we will be putting them on the web site,but please note for obvious reasons,we cannot show single photos until landed,we will get them priced asap but in the meantime if you see something you like register your interest to avoid dissapointment,also our first batch of tosai are out of quaranteen and are selling well,with the next shipment ready on 10/5/2011 and should be in store for sale on the wedensday,with things going as they are we should be able to see our koi really recover well after our worst winter in years,with some of our best april temps on record lets hope we are going to get a decent summer this year,remember we are building this web site for all our pond keepers out there so please let us know if there is anything you would like to see,or how we can improve it for you,
regards paul
teesside koi
just a short note to let you all know that this years hand selected koi are arriving at heathrow on 11/5/2011,we will be putting them on the web site,but please note for obvious reasons,we cannot show single photos until landed,we will get them priced asap but in the meantime if you see something you like register your interest to avoid dissapointment,also our first batch of tosai are out of quaranteen and are selling well,with the next shipment ready on 10/5/2011 and should be in store for sale on the wedensday,with things going as they are we should be able to see our koi really recover well after our worst winter in years,with some of our best april temps on record lets hope we are going to get a decent summer this year,remember we are building this web site for all our pond keepers out there so please let us know if there is anything you would like to see,or how we can improve it for you,
regards paul
teesside koi
Monday, 25 April 2011
Discount Codes Have Been Sent
As promised to those of you who had signed up to our mailing list we have emailed you your unique 10% discount code. If you have not received this email and have you are sure you have activated your mailing list request then please check your junk or spam folders within your email program.
Remember when signing upto our mailing list your must verify your mailing list request by clicking on the activaiton link in the email you would have been sent on signing up. Unless you do this you are not on our mailing list! This is to prevent malicious use of the mailing list and stop people for signing up people they dont like (thats just an example but im sure you all understand)
Any problems please send an email to support@teessidekoi.co.uk and we will look into it for you.
Remember when signing upto our mailing list your must verify your mailing list request by clicking on the activaiton link in the email you would have been sent on signing up. Unless you do this you are not on our mailing list! This is to prevent malicious use of the mailing list and stop people for signing up people they dont like (thats just an example but im sure you all understand)
Any problems please send an email to support@teessidekoi.co.uk and we will look into it for you.
Friday, 22 April 2011
web designer required
hello all,
i thought our web designer could not stoop any lower,first he says i send threatening texts to him,
as you all know this is a lie because i don't know how to send a text,and then he sends people into the store
claiming his site is 100% better than the old one,we all know true koi keepers prefer vibrant colours and
clean lines so i don't understand why he thinks he is doing a good job,i sent a few friends round to have a chat,but apparently he was last seen climbing over the back fence and running across the field,has he not heard about cars they gaurantee you don't get out of breath,lol
anyway when he gets cold and hungry i think he will turn up but in the mean time just to let you know our first
batch of tosia are now on sale,but unfortunatly we have only recieved the 55 watt evolution aqua uv's we hope to get the rest next week,but can say the quality is excellent just like all there products,and before i sign
off just to let you know our buyer is in japan on saturday and we hope to have some hand selected koi in 2 wks time,so if you are looking for anything please let us know asap,
regards paul
i thought our web designer could not stoop any lower,first he says i send threatening texts to him,
as you all know this is a lie because i don't know how to send a text,and then he sends people into the store
claiming his site is 100% better than the old one,we all know true koi keepers prefer vibrant colours and
clean lines so i don't understand why he thinks he is doing a good job,i sent a few friends round to have a chat,but apparently he was last seen climbing over the back fence and running across the field,has he not heard about cars they gaurantee you don't get out of breath,lol
anyway when he gets cold and hungry i think he will turn up but in the mean time just to let you know our first
batch of tosia are now on sale,but unfortunatly we have only recieved the 55 watt evolution aqua uv's we hope to get the rest next week,but can say the quality is excellent just like all there products,and before i sign
off just to let you know our buyer is in japan on saturday and we hope to have some hand selected koi in 2 wks time,so if you are looking for anything please let us know asap,
regards paul
Thursday, 21 April 2011
These old folk
I feel it's only fair to share with you Paul's frustration with me. Paul is very upset that i changed his website in particular his very unique choice of vibrant colors. Paul still hasnt forgiven me for changing this and so I have been doing a little extra work in between sorting out the ecommerce side of his site, answering his nagging emails and abusive text messages (lol just kidding) I have decided to create some art work what could have been (took 1min and 47 seconds of my precious time) and I really hope he appreciates the effort i put into this.
I fully understand why paul chose these colors and now relise he was simply forward planning. It works well with the company van, if it was to be parked outside a typical pub you would never see the vomit or urine stains on it left by the local yobs and you certainly wouldnt loose it now would ya. The color is its own tracking device.
Anyway...... On a more serious note, to give you all an update we are currently working on the discount codes so those of you who received a news letter from us just recently we haven't forgotten and you should have these within the next day or 2 thats if paul doesnt blind me with his van :)
Anyway...... On a more serious note, to give you all an update we are currently working on the discount codes so those of you who received a news letter from us just recently we haven't forgotten and you should have these within the next day or 2 thats if paul doesnt blind me with his van :)
Monday, 18 April 2011
evolution aqua uv's
hello all,
as you can see the site ecommerce store is up and running,we are working flat out to get all our products onto the store but with nearly 1800 product lines and increasing daily we will be taking a little
time to do it,and as neil has to try and play catchup {he is doing his best but these young ones just can't keep up] lol we have to give him a chance,we are currently trying to put some of the evolution aqua gear on and are pleased to say that we should be receiving the new evolution aqua uv range on thursday 21st,we are trying to carry the full evolution range instore this includes spare parts,we have yet to find somewhere to put them but will cross that bridge when we come to it,please note that we are open over easter and our japanese tosia wil be available in store good friday for purchase,having finished there quaranteen at our off site facility,thank you for being patient,regards paul
as you can see the site ecommerce store is up and running,we are working flat out to get all our products onto the store but with nearly 1800 product lines and increasing daily we will be taking a little
time to do it,and as neil has to try and play catchup {he is doing his best but these young ones just can't keep up] lol we have to give him a chance,we are currently trying to put some of the evolution aqua gear on and are pleased to say that we should be receiving the new evolution aqua uv range on thursday 21st,we are trying to carry the full evolution range instore this includes spare parts,we have yet to find somewhere to put them but will cross that bridge when we come to it,please note that we are open over easter and our japanese tosia wil be available in store good friday for purchase,having finished there quaranteen at our off site facility,thank you for being patient,regards paul
Sunday, 17 April 2011
Online Store Now Open
Teesside Koi And Aquatics has officially launched its online store to the public. You can visit our site here http://www.teessidekoi.co.uk/ or if you want to go direct to our store http://www.teessidekoi.co.uk/store.aspx
Friday, 15 April 2011
ecommerce site goes live
Teesside Koi And Aquatics are pleased to announce the opening of their online store which will take place on Sunday 17th April. For all people who registered with our mailing list before 15th April 2011 we thank you and to show our thanks we will be emailing you a 10% discount code within the next few days.
If you cant find a product in our online store then please contact us and ask. Due to our huge range of products we are still in the process of uploading them to our store so chances are we may have it in stock, if this is the case we will make it available online asap.
We appreciate that it has taken longer than expected to make the online store active but due to circumstances beyond our control coupled with computers which have not been up to the job we admit we have fallen a little behind our schedule.
This is just the start and we will continue to improve the online store over time. We have lots of ideas on ways to improve the online store and this will happen in time but we still welcome your feedback.
A big thank you for your patience.
Regards Paul
Teesside Koi & Aquatics
If you cant find a product in our online store then please contact us and ask. Due to our huge range of products we are still in the process of uploading them to our store so chances are we may have it in stock, if this is the case we will make it available online asap.
We appreciate that it has taken longer than expected to make the online store active but due to circumstances beyond our control coupled with computers which have not been up to the job we admit we have fallen a little behind our schedule.
This is just the start and we will continue to improve the online store over time. We have lots of ideas on ways to improve the online store and this will happen in time but we still welcome your feedback.
A big thank you for your patience.
Regards Paul
Teesside Koi & Aquatics
Sunday, 27 March 2011
Online Store Update Part 2
Proof that the online store is coming along we've attahced a couple of screen shots. Please be paitent. If you want to be notified the moment the online store is active please joing our mailing list which you will find on our home page http://teessidekoi.co.uk/
Tuesday, 22 March 2011
Online Store Update
Seen as paul is doing pretty well with the blog considering how computer illiterate he is (well that is according to paul) i feel its only fair that I give you an update on the progress of the online store.
The online store is nearly there its about 2 weeks behind schedule due to circumstances outside our control. Just ask Paul (if you dare) the story about merchant accounts, payment gateways and retail software.
I for one have learnt alot from this and am more than ever a firm believer of 'You get what you pay for' i say no more but paul knows what i mean lol.
Anyway... we are where we are and the focus is now purely back on the online store which i think could be ready within 2 weeks. I will upload a picture or two on how the online store is looking a little later so watch this space.
Neil
The online store is nearly there its about 2 weeks behind schedule due to circumstances outside our control. Just ask Paul (if you dare) the story about merchant accounts, payment gateways and retail software.
I for one have learnt alot from this and am more than ever a firm believer of 'You get what you pay for' i say no more but paul knows what i mean lol.
Anyway... we are where we are and the focus is now purely back on the online store which i think could be ready within 2 weeks. I will upload a picture or two on how the online store is looking a little later so watch this space.
Neil
Sunday, 20 March 2011
more delays
hi all,
just been replacing a couple of liners in the shop,so have not had any spare time to write,so this will be a short one,just to let customers know what is going on in japan,our friends in the nigatta areas of japan
have missed the effects of the recent tsunami and earthquake but are feeling
the ripple effect,in that some shipments are arriving about a week late,
our shipment which was due on the 23rd of march is now not arriving until the 30th march,this may cause a few problems with later shipments because
we only have 7 quaranteen units available at the moment,and we need to get all our stock in before it gets to warm in japan usually middle of may so we
will have to keep our fingers crossed and hope things improve for them quickly as they have had more than there fair share of bad luck from mother
nature,
regards paul
just been replacing a couple of liners in the shop,so have not had any spare time to write,so this will be a short one,just to let customers know what is going on in japan,our friends in the nigatta areas of japan
have missed the effects of the recent tsunami and earthquake but are feeling
the ripple effect,in that some shipments are arriving about a week late,
our shipment which was due on the 23rd of march is now not arriving until the 30th march,this may cause a few problems with later shipments because
we only have 7 quaranteen units available at the moment,and we need to get all our stock in before it gets to warm in japan usually middle of may so we
will have to keep our fingers crossed and hope things improve for them quickly as they have had more than there fair share of bad luck from mother
nature,
regards paul
Sunday, 6 March 2011
long time coming
It is 10-30pm on Sunday 6/3/2011,I thought i had better start writing in this blog,well truthfully i am sick of the earache i have been getting from my new web designer Neil,he is proving to be a real taskmaster it was his idea to get the blog off the ground,as he said if we tell all you pond keepers as it is in the world of us dealers,you will all come rushing with check book in hand and offer us massive amounts for our business so we can sit by the pool in Florida and think theres one born every minute [mugs in English]
On a serious note if it was that easy we would all be in the business and i could be sat here watching telly and not worrying if i had enough space in our quarantine systems for the new koi coming in or do i have enough money for my vat quarter or can i get the ponds in the shop revamped so as not to hinder the start of the koi season.
Its not all koi and blanketweed as you thought, anyway i can talk for England but that is not what this blog is about,it is about improving our hobby and giving you an idea of how we work in the industry and how we deliver to our fellow koi keepers.
As we progress i will drop in a few bits of humour about our exploits both in England and japan,just to show you we are human after all but for now with the help of Neil i have managed to find this blog, so i had better publish it before it disappears again as it is now 00-50 am on monday 7th march.
regards to you all
Paul
On a serious note if it was that easy we would all be in the business and i could be sat here watching telly and not worrying if i had enough space in our quarantine systems for the new koi coming in or do i have enough money for my vat quarter or can i get the ponds in the shop revamped so as not to hinder the start of the koi season.
Its not all koi and blanketweed as you thought, anyway i can talk for England but that is not what this blog is about,it is about improving our hobby and giving you an idea of how we work in the industry and how we deliver to our fellow koi keepers.
As we progress i will drop in a few bits of humour about our exploits both in England and japan,just to show you we are human after all but for now with the help of Neil i have managed to find this blog, so i had better publish it before it disappears again as it is now 00-50 am on monday 7th march.
regards to you all
Paul
Monday, 21 February 2011
Website finally updated
Well As you may or may not have noticed the new Teessidekoi.co.uk website is now up and running with the online store not too far behind. Why not visit our website http://www.teessidekoi.co.uk/ and have a look around. Join our very own community forum and mailing service to receive website updates, future special offers and discount codes.
Who are Teesside Koi And Aquatics
Teesside Koi And Aquatics are a family ran business based in the North East Of England.
We are the suppliers of:
Koi Coldwater Aquatic Fish
Pumps, Liners, Filters & Food
Full Pond Construction Service
Health Checks
Specialist Aquatic Centre
We are the suppliers of:
Koi Coldwater Aquatic Fish
Pumps, Liners, Filters & Food
Full Pond Construction Service
Health Checks
Specialist Aquatic Centre
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