We have just found out the yell.com phone no for the shop has been out of commision for a number of weeks,thank you to the customers who made us aware of this. We have contacted yell and the problem put right, needless to say we will not use there phone count service again. We had noticed we had a substantial drop in phone calls but put this down to our beautiful summer which once again has delivered us plenty of water as usual all we can do is appologise to those of you who could not get in touch and assure you it will not happen again.
Before i sign off we are open bank holiday monday.
Regards TeessideKoi
Saturday, 27 August 2011
Thursday, 25 August 2011
new tropical shipment
hello all,
as usual our weather has thrown more surprises at us,just when you think there cannot be any more
rain up there,
so to brighten things up just a short note to let you know our latest shipment of tropical fish have arrived
and will be ready for sale on sat 27th after they have recieved there treatments and had time to rest after
there long trip.
regards TeessideKoi
as usual our weather has thrown more surprises at us,just when you think there cannot be any more
rain up there,
so to brighten things up just a short note to let you know our latest shipment of tropical fish have arrived
and will be ready for sale on sat 27th after they have recieved there treatments and had time to rest after
there long trip.
regards TeessideKoi
Monday, 22 August 2011
Monday, 15 August 2011
north east koi club show
Hello all,
due to my organising skills,once again i forgot to pencil in the koi show at the federation brewery over
the weekend,we usually get a couple of people in the shop who have just returned from it,but this year for
some reason we did not get it,so was wondering how it went,anybody reading this been over the weekend
would like to hear about it,i know it will appear on there web site but it usually takes a bit of time and can be
a little sparse on info,so any info please
regards paul
due to my organising skills,once again i forgot to pencil in the koi show at the federation brewery over
the weekend,we usually get a couple of people in the shop who have just returned from it,but this year for
some reason we did not get it,so was wondering how it went,anybody reading this been over the weekend
would like to hear about it,i know it will appear on there web site but it usually takes a bit of time and can be
a little sparse on info,so any info please
regards paul
true value aquatics
hello all,
we have often said,that if you buy your products from the man in the garage then you only have yourself to
blame when the retail industry that gives you the ability to look and compare with your own hands and eyes
does not exist anymore,we at teesside koi have dispite the economic times tried to ensure that you the customer has still got probably the largest selection of koi and tropical fish plus one of the largest dry goods
selections in the north east,
however we had a customer in the shop yesterday who was looking for an aquatics outlet on the estate,as we have recieved returns in the past for them it was easy to take the customer to the front door and point him in the direction of the post office,yes you guessed it the post code he was given was their post office box no which just happens to be on the trading est in which our unit is located,if you go on there site and look in there terms and conditions you will see there official address is a house in billingham,we have always took a neutral attitude to other businesses that trade this way but the customer had claimed he had been told by them we had burned down and where no longer trading,
he was very surprised to find not only are we fit and well but stacked from floor to ceiling with stock,as we tell all our customers as long as you use us we will look after you and 99% of our customers are happy with our service,and we have no reason to change the way we are,after nearly 8 yrs on this est the only thing we need to ask is shall we expand into reptile and pet supplies as we have 3000 sq ft above our heads that isnt
being used,[your thoughts please]
regards paul
we have often said,that if you buy your products from the man in the garage then you only have yourself to
blame when the retail industry that gives you the ability to look and compare with your own hands and eyes
does not exist anymore,we at teesside koi have dispite the economic times tried to ensure that you the customer has still got probably the largest selection of koi and tropical fish plus one of the largest dry goods
selections in the north east,
however we had a customer in the shop yesterday who was looking for an aquatics outlet on the estate,as we have recieved returns in the past for them it was easy to take the customer to the front door and point him in the direction of the post office,yes you guessed it the post code he was given was their post office box no which just happens to be on the trading est in which our unit is located,if you go on there site and look in there terms and conditions you will see there official address is a house in billingham,we have always took a neutral attitude to other businesses that trade this way but the customer had claimed he had been told by them we had burned down and where no longer trading,
he was very surprised to find not only are we fit and well but stacked from floor to ceiling with stock,as we tell all our customers as long as you use us we will look after you and 99% of our customers are happy with our service,and we have no reason to change the way we are,after nearly 8 yrs on this est the only thing we need to ask is shall we expand into reptile and pet supplies as we have 3000 sq ft above our heads that isnt
being used,[your thoughts please]
regards paul
Sunday, 14 August 2011
25% off koi sale 2011
Hello all,
I dont know about you but we are all now sick of this years weather,so to brighten things up we have
decided to start our sale early,this will hopefully clear a number of our ponds ready for a full store revamp
which will take place over the winter months,
we have long since realised that some of our units are not the best viewing areas for our customers and do the koi no justice,that coupled with them looking a bit weathered we have decided to revamp fully for the 2012 season [note we did not use the word summer there]lol,
so be quick we still have some nice tosia and nissia with good potential to grow on at bargain prices which are unikely to be bettered for the quality and price with 25% off all koi
regards paul
I dont know about you but we are all now sick of this years weather,so to brighten things up we have
decided to start our sale early,this will hopefully clear a number of our ponds ready for a full store revamp
which will take place over the winter months,
we have long since realised that some of our units are not the best viewing areas for our customers and do the koi no justice,that coupled with them looking a bit weathered we have decided to revamp fully for the 2012 season [note we did not use the word summer there]lol,
so be quick we still have some nice tosia and nissia with good potential to grow on at bargain prices which are unikely to be bettered for the quality and price with 25% off all koi
regards paul
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